Services
We offer fast and professional in-home furniture repair and furniture restoration in Texas. You can easily see if we service your area by using our ZIP Code Search at the bottom of any page.
Wood Repairs
Our Pieces are finely finished with respect for the items’ history and age.
Upholstery Repairs
You do not have to give up that wobbly chair or find the missing buttons of your favorite couch.
We will give it a new look with our expert craftsmanship. Let us look after your worn-down furniture like you just bought it yesterday.
Insurance Estimate
We assist in providing estimates for moving claims in the most efficient and timely manner.
MOVING CLAIMS
Acknowledge
We will contact the client within 24 hours or the next business day of receiving the work order.
Schedule
We will let you know the date and time of the service calls
Document
Photos taken:
- Of the piece,
- Of the damage,
- Of the manufacturer info (if available),
- The cost of the repair (if repairable by CFS).
Estimate
24 hour turn around time:
- The adjuster will have all our information the next business day.
- We will provide the estimate.
- We will notify on our reports if the damage is pre-existing.
Retailers
I provide all clients with my cell phone in case they need to contact me. When I contact the customer I call as “Mark from (your company name)”. At Craftsmen we are fervently committed to promoting your company with excellence. To that end, we also require all our employees to be uniformed and in our company vehicles. Your image is our highest concern.
- Client contact with 24 hours of receiving the Work Invoice.
- Daily service log provided to your customer service, which includes:
- Date Invoice received,
- Client’s name,
- Date called,
- Date and time of service.
- Before & After Photos.
- Photos of manufacturer sticker or any indentificatying info.
- Dye lot match mailed the next day along with Client invoice.
For more information, please download my resume here: Craftsmen Furniture Services – Mark Steinc – Resume 2014.
Testimonials